MyPain is a healthcare technology company based in the United Kingdom helping people with chronic pain to document pain experiences and access qualified healthcare professionals quickly and easily in a seamless manner.
As a healthcare technology company, MyPain prides itself on connecting people and changing lives by improving the delivery, quality, and efficiency of traditional care models through innovation. Instead of going through the hassles of getting an appointment, going to the clinic, and experiencing long wait times, the MyPain app enables an easy and convenient way to access help instantly.


Enhancing Customer Experience & Security

The MyPain app was already running on AWS on a single Availability Zone (AZ) but required improvement in the following areas:

When our company and AWS engaged with them, MyPain wanted to address the needs above.

The Road to Agility

Noventiq began the engagement by gaining a clear understanding of the client’s technical and business requirements. Considering that MyPain didn’t have an IT team and required a largely self-managed environment, We suggested they move to a Serverless setup:

We worked toward ensuring cost savings by using elastic resources combined with the pay-as-you-go pricing model.

Ensuring Security Compliance

MyPain, being a business based in the UK was mandated to ensure security compliance in UK and Europe. Umbrella Infocare helped ensure continuous compliance with the following solution:

“We needed high scalability, reliability, and availability for improving our customer experience to meet growing business demands, and we don’t have a full-fledged IT team. Noventiq helped us setup a fully automated, self-managed environment with a superior application architecture on AWS. The nature of our business also mandated adherence to security and governance, and we could achieve this effectively with Noventiq too.”
Rahul Seewal
Director MyPain

Enhanced Performance and Customer Success

With the help of Noventiq, MyPain was able to deploy a highly stable, reliable, and robust application architecture on AWS Cloud for achieving the following benefits:

We also played the critical role of a Solutions Architect and Project Manager as MyPain did not have an IT team. Our experts took care of modifications required at the backend and application side as well. Our solutions enabled MyPain to run their health app on a modern, agile, and automated environment that helps them get the best of AWS.