Citrix NetScaler Engineer
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Job Description
- 4+ Year
- Anywhere in India
- Delhi, Mumbai & Hyderabad
Delhi, Mumbai & Hyderabad
4+ Years
Bachelor’s degree
Responsibilities
- Provide day to day Citrix NetScaler technology directions, support and application guidance for proper load balancing.
- Provide technology directions through monthly worldwide collaboration meetings.
- Install, Configure and Manage Citrix NetScaler.
- Troubleshoot and resolve escalated issues related to NetScaler.
- Handle incidents on case-by-case basis.
- Coordinate with OEM and vendor for any issue.
- Find out RCA of major issues.
- Team management.
- Responsible for upgrading firmware of NetScaler devices as per Citrix recommendation.
- Create NetScaler resource utilization report and share/discuss with team and management.
- Implement best practices.
- Monitor all NetScaler devices.
- Create/Amend/Edit/Delete Custom Configuration related to virtual server, certificate, Policy settings, etc.
- Configure EPA and device restriction policies.
- Handle incident cases based on ITIL process.
Required Skill Set and Experience
- Minimum 4 yrs. of relevant experience in Citrix NetScaler is mandatory .
- Must have:
- 1. Expertise in troubleshooting NetScaler HA, GSLB, Content switching, access gateway, SSL VPN, related issues.
- 2. Knowledge of networking and switching.
- 3. Knowledge of Installing NetScaler, upgrading firmware, configuring HA, GSLB, access gateway, etc.
- 4. Experience in multi-factor authentication solution.
- 5. Fluent in developing technical relationships with end-users, OEMs and other teams.
- Experience in Virtual App/XenDesktop 7.XX versions is desirable.
- Good oral/written communication skills.
- Active Directory / Group Policy / DNS/ DHCP.
- Knowledge of MDM solutions (On-Premise / Cloud Hosted).
- Networking knowledge is an added advantage.
- Certification in Citrix NetScaler is preferred.
- Candidate should be willing to work in a shift based 24*7 environment.
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